Makro is searching for a IT Operations executive that is HUNGRY, HUMBLE, ENGAGED, AND SMART AND FOLLOWS THROUGH. To ensure that IT Operations has the best available applications to meet business needs by investigating current systems, sourcing new systems and managing external vendors
Job specifications/responsibilities:
Develop and implement an IT
strategy and business plan
- Identify relevant IT solutions to enable business strategy
- Manage IT Controls
- Manage IT Investment
- Manage customer centricity
- Team Human Resource management
- Working with a Multi Disciplinary team to manage and deliver a sound IT operating supporting Business requirements
- Service delivery management
- Service provider selection and management
Contract management
Candidate Requirements
- Leadership
- Critical Judgement and Decision
making - Manage a customer focused environment
- Inspire company execution and results
- Optimize planning
- Exemplify adaptability
- Culture champion
- Diversity and inclusion
- Building and developing Talent
Functional
Knowledge of retail and service operations landscape
Proven End User Services, Wintel, Network design and support, Infrastructure management, Service desk, Project experience and Service Provider Management
- Sound knowledge of infrastructure and architecture optimisation
- SAP technical Application knowledge will be advantageous
- Managing budgets – both Operational and Capital Expenditure
- Sound knowledge of ITIL and COBIT
- Expert in current IT industry knowledge
- Strategic insight and integration
- Risk management and compliance
- Financial Acumen
- Strong interpersonal skills
- Excellent Communication Skills
Required Skills
- Itil : 6 to 7 years
- Sap : 6 to 7 years
- Infrastructure Support : 6 to 7 years
This position reports to: IT Director
Check out more at: https://www.makro.co.za/
