IT Operations Executive

Makro is searching for a IT Operations executive that is HUNGRY, HUMBLE, ENGAGED, AND SMART AND FOLLOWS THROUGH. To ensure that IT Operations has the best available applications to meet business needs by investigating current systems, sourcing new systems and managing external vendors
Job specifications/responsibilities:

Develop      and implement an IT
strategy and      business plan

  • Identify      relevant IT solutions to enable business strategy
  • Manage IT      Controls
  • Manage IT      Investment
  • Manage      customer centricity
  • Team Human Resource management
  • Working      with a Multi Disciplinary team to manage and deliver a sound IT operating      supporting Business requirements
  • Service      delivery management
  • Service      provider selection and management

Contract management


Candidate Requirements

  • Leadership
  • Critical Judgement and Decision
  • Manage a customer focused environment
  • Inspire company execution and results
  • Optimize planning
  • Exemplify adaptability
  • Culture champion
  • Diversity and inclusion
  • Building and developing Talent


Knowledge of retail and service operations landscape

Proven End User Services, Wintel, Network design and support, Infrastructure      management, Service desk, Project experience and Service Provider      Management

  • Sound knowledge of infrastructure and architecture optimisation
  • SAP technical Application knowledge will be advantageous
  • Managing budgets – both Operational and Capital Expenditure
  • Sound knowledge of ITIL and COBIT
  • Expert in current IT industry knowledge
  • Strategic insight and integration
  • Risk management and compliance
  • Financial Acumen
  • Strong interpersonal skills
  • Excellent Communication Skills


Required Skills


  • Itil : 6 to 7 years
  • Sap : 6 to 7 years
  • Infrastructure Support : 6 to 7 years

This position reports to: IT Director

Check out more at:

Apply for this job
Share this job